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Collette: Payments & Refunds

Deposit and Final Payment

To reserve a Collette tour, a non-refundable deposit is required at the time of booking to secure your reservation. If you have selected instant purchase, non-refundable air, you are required to pay the full air cost in addition to the $250 deposit at time of booking (all of which is non-refundable).


Tours Deposit Amount Final Payment Due Date
All tours, cruises & cruise tours (excluding Antarctica) $250 per person 60 days before departure for land tours; 120 days before departure for cruises
Antarctica cruises $500 per person at time of booking plus an additional $1,000 is due 180 days prior to departure 120 days before departure

Collette accepts MasterCard, Visa, American Express, or Discover.

Collette reserves the right to cancel the reservation and impose cancellation charges if payments are not received within the specified periods.


Cancellation and Refunds

Penalties may apply if you cancel or change your reservation. Penalties can be up to 100% of the amount paid, and deposits are often non-refundable. We recommend purchasing insurance to protect against covered unexpected events. Please check with your Vacations To Go travel counselor for cancellation and refund policies for Collette.